Getting your gear to you, wherever your movement takes you.
At Outdoor Voices Shop, we believe great design shouldn’t stop at the product. Just as our CloudKnit fabrics move with you and our styles transition from trail to town, our delivery experience is crafted to be effortless, reliable, and aligned with the dynamic pace of your life. We’re here to outfit your movement—and that starts with getting your gear into your hands smoothly and efficiently.
🎯 Our Promise: Transparent timelines, tracked shipments, and a delivery process as versatile and reliable as our apparel. Whether you’re gearing up for a weekend hike or refreshing your everyday wardrobe, we’ve got your shipping covered.
Shipping Options & Timelines
We partner with world-class carriers to offer flexible shipping choices that suit your needs and location. All orders are processed within 1-2 business days before they’re carefully packed and handed off to our delivery partners.
⚡ Standard Shipping
Carrier: DHL or FedEx
Cost: $12.95
Delivery Timeline: 10-15 business days after dispatch.
Ideal for when you need your new favorites with a balance of speed and value. Fully tracked from our door to yours.
🎁 Free Standard Shipping
Carrier: EMS
Cost: FREE on all orders over $50.
Delivery Timeline: 15-25 business days after dispatch.
Our eco-conscious, cost-effective choice. Perfect for planning ahead for your next adventure or wardrobe refresh. Order tracking included.
Please note: Delivery times are estimates and may vary slightly based on your specific location and customs processing. We ship globally, with the exception of some remote areas and parts of Asia (please check at checkout).
From Our Warehouse to Your World
Every order begins at our hub at 645 G Street, Anchorage, US 99501. Our team handles each piece—from the bestselling Exercise Dress to the cozy CloudKnit Sweatpant—with the same care we put into designing them.
Once your order is on its way, you’ll receive a confirmation email with tracking information, so you can follow its journey. Think of it as your personal logistics dashboard, letting you plan exactly when to be ready for that package arrival.
Easy Returns & Exchanges
Confidence in your gear is key. If something isn’t quite right, we offer a straightforward return policy. You can return items in new, unworn condition within 15 days of receiving your order.
Initiate a return through our website, and once received and processed, we’ll promptly issue your refund. We aim to make the process as frictionless as our hybrid apparel.
Payment Methods
Check out securely using: Visa, MasterCard, JCB, or PayPal. Our checkout is designed to be as simple and secure as slipping on your favorite OV outfit.
Questions About Your Order?
Our customer experience team is here to help move things along. Reach out to us at [email protected] for any delivery inquiries. We’re passionate about ensuring your Outdoor Voices experience is seamless from click to doorstep.