Privacy Policy

Last Updated: October 26, 2023

Welcome to Outdoor Voices Shop. At Outdoor Voices, we believe in making movement a part of everyone’s daily life — and that includes protecting your privacy with the same care and intention we put into designing our CloudKnit fabric. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buydailyclothing.com, make a purchase, or interact with us. Please read it carefully.

We are committed to handling your personal data with transparency, security, and respect. Just as our checkout is designed to be frictionless, secure, and simple, our privacy practices are built on principles of clarity and responsibility.

1. Who We Are & Who We Serve

Our website caters to an active, global community that values versatility, reliability, and seamless integration of apparel into their movement-filled lives. Our target customers are men and women who enjoy activities like court sports, running, training, hiking, climbing, and outdoor adventures. We ship worldwide (with limited exceptions in parts of Asia and remote areas), and our privacy practices are designed to meet the expectations of our internationally-minded community.

2. Information We Collect

We collect information that helps us provide a secure, efficient, and personalized experience.

• Information You Provide Directly: This includes your name, email address, shipping/billing address, phone number, and payment information (processed securely via our partners) when you make a purchase, create an account, or contact our support team at [email protected].
• Transaction & Order Details: Details about the products you purchase (e.g., CloudKnit, Hike & Climb gear), order history, and payment method preferences.
• Automatically Collected Information: When you browse our site, we collect certain data through cookies and similar technologies, such as your IP address, browser type, device information, pages viewed, and how you interact with our menus (e.g., exploring “New Arrivals,” “Shop by Activity,” or “Best Sellers”).
• Communication Data: Records of your communications with us, including email inquiries and feedback.

3. How We Use Your Information

Your data helps us keep you moving smoothly — from inspiration to action.

• To process your orders, manage payments, and deliver your gear worldwide from our hub in Anchorage, Alaska.
• To provide customer support and respond to your inquiries.
• To improve our website and services based on how you navigate and use features like “Collections” and “Discover.”
• To send you relevant updates (if you’ve opted in) about new arrivals, back-in-stock alerts, or featured products, aligning with your interests in activities like Run & Train or OV Outdoors.
• To ensure security and prevent fraud, in line with our “Security First” promise.
• To comply with legal obligations.

4. Sharing & Disclosure of Information

We treat your data with the same seriousness as the quality of our seams. We do not sell your personal information. We only share it in the following circumstances:

• Trusted Service Providers: We partner with global leaders in financial technology, shipping carriers, and IT services to operate our website, process payments (like Visa, MasterCard, JCB, and PayPal), and fulfill orders. These partners are bound by strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, to protect our rights, or to ensure the safety of our community.
• Business Transfers: In the event of a merger or sale, your information may be transferred as part of the transaction, with notice provided.

5. Data Storage & Security

Your security is our priority. We implement measures designed to protect your information:

• Secure Storage: Data is stored on secure servers with access limited to authorized personnel.
• Encryption: Our site uses SSL encryption (look for the padlock and “https://” in your browser), especially during checkout, in full compliance with PCI DSS standards.
• Payment Data: We do not store your full payment card details on our servers. Transactions are handled by our secure payment partners.
• International Transfers: As a global brand, your data may be processed in the United States or other locations where our service providers operate, always under adequate protection measures.

6. Your Rights & Choices

You have control over your personal data, consistent with applicable privacy laws (such as GDPR, CCPA, etc.). You may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data, subject to legal obligations.
• Opt out of marketing communications by using the “unsubscribe” link in our emails.
• Object to or restrict certain processing activities.
• Request a portable copy of your data.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

7. Cookies & Tracking Technologies

Like many websites, we use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us remember your preferences, keep items in your cart, and understand how you explore our “Shop All” or “Featured” sections.

• Essential Cookies: Required for site functionality, such as secure login and checkout.
• Analytics Cookies: Help us understand how visitors use our site, allowing us to improve navigation and product offerings.
• Marketing Cookies: Used to show relevant ads for our apparel on other platforms, based on your interests.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your site experience.

8. International Users

We ship globally and welcome customers from around the world. Our privacy practices are designed to respect international standards. If you are accessing our site from outside the United States, please be aware that your information may be transferred to and processed in the U.S. where our servers are located.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised “Last Updated” date. We encourage you to review it occasionally.

11. Contact Us